política de privacidad

Effective: 1 June 2026

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This Privacy Policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It explains how White Sapphire Australia, a brand of Advance ZincTek Ltd (ABN 54 079 845 855), collects, uses, stores, and discloses personal information.

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Collection of Personal Information

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We collect personal information you provide when purchasing products or making enquiries through our website, including your name, email address, and contact and billing details. We may also collect data about how you use our website to support service improvements and measure the effectiveness of our marketing.

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Legal Basis for Processing

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We process personal information on the following grounds:

• Consent: for example, when you subscribe to marketing communications.

• Contract: to fulfil and manage your orders.

• Legal obligations: such as tax and record-keeping requirements.

• Legitimate interests: including website optimisation, analytics, and fraud prevention.

 

Use and Disclosure of Personal Information

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We use personal information only for the purposes for which it was collected. We do not sell or rent your personal information. We may share it with third-party service providers where necessary to deliver our services, including payment processors, shipping providers, analytics providers, and advertising platforms.

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Automated Systems

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We use automated systems to send transactional and marketing emails based on your activity on our website. No significant decisions about you are made solely by automated means.

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Cookies and Tracking Technologies

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Our website uses cookies to support essential site functions, analyse traffic, and deliver marketing. On your first visit, you will be asked to accept or decline non-essential cookies. You can update your preferences at any time through your browser settings.

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Disclosure of Personal Information Overseas

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Some of our service providers process personal information outside Australia, including in the United States. We take reasonable steps to ensure overseas recipients handle personal information consistently with the Australian Privacy Principles.

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Protection and Retention of Personal Information

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We apply technical and organisational measures to protect personal information from unauthorised access or disclosure. We retain personal information for as long as required to fulfil the purpose for which it was collected, meet our legal obligations, and support legitimate business purposes. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

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Data Breaches

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If we become aware of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner as required under the Notifiable Data Breaches Scheme.

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Access, Correction and Complaints

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You may request access to or correction of personal information we hold about you by contacting us via our Contact page. We will respond within 30 days. If you consider that we have not handled your personal information in accordance with the APPs, you may contact us in the first instance. If you remain unsatisfied with our response, you may lodge a complaint with the OAIC at www.oaic.gov.au.

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Changes to This Privacy Policy

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This Privacy Policy will be reviewed and updated as required. Any amendments will be published on this page with a revised effective date.